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SR EN ISO 9004:2010
Managing for the sustained success of an organization - A quality management approach (ISO 9004:2009)
ISO 9004:2009 provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity. ISO 9004:2009 is not intended for certification, regulatory or contractual use.
Status :
Withdrawn
Approval date : 1/15/2010
Publish date : 1/17/2010
Withdrawal date : 10/31/2018
Number of pages : 54
ICS : 03.100.70 Management systems,03.120.10 Quality management and quality assurance
Technical Committee : 56 - Quality management and quality assurance
- Replaces SR EN ISO 9004:2001
- Replaced by SR EN ISO 9004:2018