RO
SR EN ISO 9004:2001
Quality management systems - Guidelines for performance improvements
Standardul care se bazeaza pe cele opt principii de managementul calitatii, (provides guidance) furnizeaza managementului linii directoare pentru aplicarea si utilizarea unui sistem de management al calitatii pentru a îmbunatati performanta generala a organizatiei. Standardul este destinat atât pentru a obtine satisfactia clientilor organizatiei, cât si a altor parti interesate (furnizori, personal, societatea civila, etc)
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Status :
Withdrawn
Approval date : 12/17/2001
Publish date : 12/18/2001
Romanian version publish date : 12/17/2001
Withdrawal date : 1/15/2010
Number of pages : 80
ICS : 03.100.70 Management systems,03.120.10 Quality management and quality assurance
Technical Committee : 56 - Quality management and quality assurance
- Replaces SR EN ISO 9004-1:1998
- Normative reference SR EN ISO 9000:2001
- Replaced by SR EN ISO 9004:2010